A complete list of Samsung mobile phone problems and solutions

The market share of Samsung mobile phones has always been quite large. In daily life, there must be a lot of people around you who use Samsung mobile phones, and you may also be using Samsung mobile phones yourself. The update speed of Samsung mobile phones is very fast, basically it is a Korean drama and a new model of mobile phone. The characteristic of Samsung mobile phones is that the appearance of the mobile phone is very beautiful and eye-catching, and there are many functions that can be used. There are many users of Samsung mobile phones, and there are many problems encountered when using the mobile phones. The following editor will introduce to you the common problems and solutions of Samsung mobile phones.

Common problems and solutions of Samsung mobile phones

1. There is no call record when someone calls you or you call someone else.

Cause Analysis:

It may be that there is no setting to display all call records or the call records are full.

Solution:

1. Open the call record and click the task button in the lower left corner, and it will display "View", "Delete", "Call Time", and "Call Settings". Then when we click "View", there will be many options, such as "All Records", "All Calls", "Missed Calls", "Dialed Calls" and so on. If we choose "All Calls", all the call records will be available at this time.

2. It may be that the call record is full, so we delete the call record that was not used before, and then the new call record will be displayed.

2. I can't see the address book (contacts)

Cause Analysis:

In "Contacts", "Display Category" did not check the mobile phone, SIM card, etc.

Solution:

Enter "Contacts", click "Menu Key" -> "Contacts to Display", and set the contacts to be displayed, such as "All Contacts".

3. No charging and no power on

Reason analysis:

A large part of the non-charging and non-starting is due to lack of power (the battery is lowered due to over-discharge of the mobile phone). Not charging and not turning on is just an illusion, just activate the battery.

Solution:

Charge the mobile phone with the original charger, usually a few minutes to ten minutes (sometimes it may take longer) to activate the battery. Display charging information, and restart the machine. Use a charger with a higher charging current (make sure the charger is produced by a regular manufacturer, and the charging current should not exceed 2A), which can speed up the activation process.

How to use the battery correctly:

1. Don’t wait for the battery to be completely dead before charging, that is, avoid over-discharging;

2. Lithium batteries can be charged at any time. Long time (overcharge).

4. The photo cannot be stored, indicating that the storage space is insufficient or does not exist.

Reason analysis:

1. The mobile phone memory (internal storage space or SD card) is not enough;

2. The SD card is not inserted properly;

3. The SD card is damaged.

Solution:

1. Clean up the garbage files in the mobile phone memory (you can enter the file management or download third-party software to clean up);

2. Remove the SD card and check the metal sheet. If there is dirt or rust, use an eraser to wipe it, and then restart it. Insert the mobile phone and try;

3. After confirming that there is no important data in the SD card, try to format the SD card.

5. When opening the program, it prompts "The application does not respond or stops unexpectedly, prompting to force close or try again".

Reason analysis:

Generally, it is because there are too many programs running in the background of the mobile phone, and the available memory of the mobile phone is reduced, resulting in the probability that the current task cannot be processed. At this time, the system will automatically enable the protection mechanism and prompt to wait for retry or close the program.

Solutions:

1. Use the "Home" button to bring up the recently running programs, and slide to end the programs running in the background;

2. Use third-party management software such as mobile phone manager to quickly clear the memory.

6. Fast power consumption and short standby time

Reason analysis:

1. There are many programs running in the background;

2. The brightness of the screen is high;

3. Bluetooth, GPS, WIFI and data connections are turned on;

4. The frequent use of smartphones is also an important reason for the short standby time.

Solutions:

1. Press the HOME button on the main interface to call out the recently running programs, and swipe to exit the programs running in the background;

2. Lower the brightness of the screen appropriately;

3. Turn off Bluetooth, GPS, WIFI or data connections when not in use.

4. At present, it is a common phenomenon for smartphone batteries to be charged once a day. One is because of the characteristics of smartphones, and the other is because our frequency of smartphones is much higher than that of feature phones.

7. The fuselage is hot

Reason analysis:

A smart phone is like a miniature computer. When the CPU is working, it will generate heat (but the mobile phone does not have a special heat dissipation device like a computer). The heat is dissipated through the casing, so we will feel the body heat, which is a normal phenomenon. When using a mobile phone while playing large-scale 3D games or charging, the heating phenomenon is more obvious.

Solution:

When the fever is particularly severe, you can pause for a while. The best way is to restart the phone, and it is recommended to try to avoid using the phone while charging.

8. Some calls cannot be made, prompting that the phone cannot be connected or the phone is turned off, text messages cannot be received, or only missed calls are displayed without ringtones.

Reason analysis:

1. Interception by third-party management software (such as Tencent Mobile Manager, 360 Mobile Manager, etc.), resulting in inability to make calls and receive text messages;

2. Unstable or poor signal;

3. Non-smart phones "don't bother "I" and others have set up to reject incoming calls from unknown numbers;

4. System problems.

Solution:

1. Check whether the third-party software downloaded by the smart phone, such as QQ housekeeper and 360 mobile phone housekeeper, has turned on the interception function;

2. Cancel the rejection of calls from strange numbers in the "Don't bother me" of the non-smart phone; or uninstall the third-party management software .

3. Restart the phone or restore factory settings.

9. When the phone is taken out of the pocket, it only vibrates but does not ring, sometimes it does, sometimes it does not.

Reason analysis:

1. Some mobile phones have a "flip to mute" function. If this function is enabled, the phone will be muted when the phone is turned over when a call comes in. When the phone came out of the pocket, I accidentally turned the phone over.

2. Accidentally pressing the side button while holding the phone will cause no ringtone.

Solution:

You can cancel the "Flip to Mute" function.

10. The phone freezes

Cause analysis:

1. There are too many programs running in the background, which occupy too much memory, causing the system to freeze or even crash;

2. The phone stores too much data or installs too many programs.

Solution:

1. Exit some programs running in the background, and tell the customer how to quickly call out and exit the recently running programs through the HOME button;

2. Delete and uninstall some data and programs. You can also go to the nearest Samsung after-sales repair center to upgrade the system, or redo the system.

Tip: Recover Data from Cracked Screen Samsung

11. Automatic shutdown

Cause analysis:

1. Oxidation of battery contacts or battery connectors;

2. Static electricity;

3. System problems.

Treatment method:

1. Use an eraser or alcohol to clean the battery contacts and battery connectors;

2. Keep the phone clean, or use a leather case for the phone.

3. You can go to the Samsung after-sales repair center to do a system upgrade.

12. Dropped or intermittent calls (especially 3G and 4G mobile phones)

Reason analysis:

A large part of calls are dropped or intermittent because the 3G or 4G signal at the call site is not good. The mobile phone will switch between 3G, 4G and 2G networks. During the switching process, the call may be dropped or intermittent.

Solution:

Manually set the network preferences, and set it to 2G in places where the 3G and 4G signals are not good.

In the above, the editor listed twelve problems that you will encounter in the process of using Samsung mobile phones, and the solutions to these problems have been listed above, I hope it will be helpful to combat. The quality of Samsung mobile phones is what everyone talks about, and the functions of Samsung mobile phones are also talked about by everyone. Compared with other mobile phones, Samsung mobile phones are more respected by designers or designers, because Samsung mobile phones The drawing effect of those mobile phones with large screens is very good.